A quick note before you read
Fix My Speaker is designed to be simple. You can use the speaker cleaning tool without creating an account, giving us access to your microphone, or telling us who you are. This policy explains what information we collect when you visit the site and what happens when you contact us.
Information you choose to send us
If you use our contact form, we receive the name, email address, subject, and message that you enter. Please do not include passwords, payment details, or other information that you would not want to share with a support team.
Our contact form is handled by Web3Forms. The information you submit is sent through their service so that we can receive and respond to your message. Their own privacy policy may also apply to the information they process.
Information collected when you use the site
The tool itself does not need an account, microphone access, or a recording of your voice. Like most websites, our hosting and security systems may receive basic technical information such as your IP address, browser type, device type, referring page, and the time of a request. This information is used to keep the site working, protect it from abuse, and understand general usage.
Cookies and similar technology
Fix My Speaker does not need cookies for the speaker cleaning tool to work. Our hosting provider, security tools, or services used to display the site may use limited technical storage or cookies for security, performance, or basic functionality. You can control cookies through your browser settings, although blocking some of them may affect parts of the site.
How we use information
We use information to reply to messages, provide support, protect the site, fix technical problems, and improve the experience. We do not sell the personal information you send through the contact form.
When information is shared
We may share information with service providers that help us host, secure, operate, or deliver the site. They are expected to handle that information only for the service they provide. We may also disclose information when the law requires it or when disclosure is reasonably necessary to protect the site, our users, or other people.
How long we keep information
We keep contact messages for as long as we reasonably need them to answer your question, maintain support records, or handle a legal or security issue. Technical records may be kept for a different period by our hosting and security providers.
Your choices
You can choose not to send us personal information and still use the main speaker cleaning tool. If you have contacted us and want to ask about the information we hold about your message, use the contact page and describe your request clearly.
Children’s privacy
Fix My Speaker is not intended to collect personal information from children. We do not knowingly ask children to create accounts or submit information. If you believe a child has sent us personal information, please contact us so we can review it.
Changes to this policy
We may update this policy when the site or the services behind it change. The date at the top of this page shows when the latest version was posted. Continuing to use the site after an update means that you have seen the revised policy.
Contact us
If you have a privacy question, please use the contact page on Fix My Speaker. We will do our best to understand your request and respond in a reasonable time.